3 new Carriers and 3 new Sales Channels available among ShippyPro's integrations! 🎉
🎯 Faster answers whenever you need with our optimized Help Center
We care about our customers, a lot. That's why we worked really hard during the past months to optimize our Help Center.
Either you'd like to know more about a specific feature or you encounter an unexpected issue managing your shipments, our Help Center Articles and FAQs will get you instant support, 24/7. Even faster than we could. 🚀
👉 Searching for answers inside ShippyPro platform is easier now. Simply click on the support icon you find on the bottom right of every section and type one or more keywords. Browse then through the suggested articles or FAQs and there you are!
📌 But what if you can't find what you're looking for? No problem!
Our Support Team will be there for you. You can still contact us in chat Monday to Friday 9am - 6pm (CEST).
🚀 Discover the new ShippyPro Live CheckOut feature!
Offer multiple and detailed delivery options to your customers! Engage with them during the cart checkout phase by:
- Showing real-time shipping rates for multiple delivery options
- The nearest pickup locations of one or more carriers
📌 What you can do with Live CheckOut
Customize your E-commerce checkout and improve your conversions.
- Customize your Map --> Choose which carriers Drop Off points could be visible simultaneously inside your Map and customize your Map with different colours and layouts according to your brand identity.
- Embed it on your custom website --> Include live rates at checkout, your Drop Off Point Map or both in your custom website in a few clicks.
- Pay per Load --> The module monthly fee is based on how many times your customers load your map at checkout and the first 500 loads are free!
Learn more about ShippyPro Live Checkout here!
⚙️ API Console to test and manage your API Calls
Get the best out of your API integration! Test your APIs with real Carriers before integrating them, view all your API Logs and avoid some errors with our advanced tools!
- Connect your Carriers and test all ShippyPro APIs from Integrations & API > API in real-time to get an instant response.
- This way, you know exactly how each API works before integrating it.
- View all your API Logs and get useful insights for each API Call.
- Check the real request and response of all your APIs.
- Get help if something goes wrong in real-time and automatically.
- Learn how you can improve the management of your APIs at a glance.
- Insert your endpoint and get notified upon changes in the delivery state.
- Get access to some useful insights of tracking updates we send you in real-time.
🎉 New Feature: Proof of Delivery (POD)
This new feature allows you to see the Proof of Delivery of the fulfilled shipments directly from your ShippyPro dashboard.
You can see your Customer’s signature from Track&Trace section. POD appears when you click on the tracking number for an order that has already been delivered.
The couriers available are: TNT, FedEx, Ups, DHL, DHL Paket, Chronopost, Geodis, DPD France, GLS, Nexive. If your courier isn't on the list, don't worry. Contact the courier for more information about POD.
POD is free, there is no additional charge!